FAQs
Welcome to Aries Solutions! Below are answers to some common questions that our customers ask. If you don't find the answer you're looking for, please feel free to contact our customer service team for further assistance.
1. How can I track my order? To track your order, simply log in to your Aries Solutions account and navigate to the "Orders" section. You can also track your order using the tracking number provided in the shipping confirmation email.
2. What payment methods do you accept? We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. You can select your preferred payment method during the checkout process.
3. Do you offer international shipping? Yes, we offer international shipping to select countries. Additional shipping charges and delivery times may apply for international orders. Please refer to our Shipping & Delivery page for more information.
4. How do I initiate a return or exchange? To initiate a return or exchange, please contact our customer service team within 30 days of receiving your order. They will provide you with a return authorization and instructions on how to return or exchange your item.
5. What is your returns policy? We accept returns on unworn and undamaged items within 30 days of the date of purchase. For more information, please refer to our Returns & Exchanges page.
6. Can I cancel or modify my order after it has been placed? Once an order has been placed, it cannot be canceled or modified. However, you may be able to return or exchange the item once you receive it. Please contact our customer service team for further assistance.
7. Do you offer gift cards? Yes, we offer gift cards that can be purchased online and used for purchases on our website. Gift cards are available in various denominations and make the perfect gift for any occasion.
8. How can I contact customer service? You can contact our customer service team by email at info@ariessolutions.io. Our team is available Monday through Friday, from 9:00 AM to 5:00 PM, to assist you with any inquiries you may have.
9. Do you offer discounts or promotions? Yes, we periodically offer discounts and promotions on select products. Be sure to sign up for our newsletter and follow us on social media to stay updated on our latest offers.
10. How do I know if an item is in stock? You can check the availability of an item by visiting its product page on our website. If an item is out of stock, you can sign up to receive notifications when it becomes available again.
Thank you for choosing Aries Solutions for Aries' branded gear! If you have any further questions, please don't hesitate to reach out to us.
Last updated: 2024. 3. 7