Returns & Exchange

Welcome to Aries Solutions! We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free returns and exchanges policy. Below are the details of our policy:

1. Returns Policy

1.1. We accept returns on unworn and undamaged items within 30 days of the date of purchase.

1.2. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

1.3. Proof of purchase, such as a receipt or order confirmation, is required for all returns.

2. Exchange Policy

2.1. We understand that sometimes you may need a different size or color. We offer exchanges for eligible items within 30 days of the date of purchase.

2.2. To be eligible for an exchange, your item must be unused, in the same condition that you received it, and in its original packaging.

3. How to Initiate a Return or Exchange

3.1. To initiate a return or exchange, please contact our customer service team at [email address] within 30 days of receiving your order.

3.2. Our customer service team will provide you with a return authorization and instructions on how to return or exchange your item.

4. Return Shipping

4.1. Shipping costs for returns and exchanges are the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.

4.2. We recommend using a trackable shipping service or purchasing shipping insurance for your return or exchange, as we cannot guarantee that we will receive your returned item.

5. Refunds

5.1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

5.2. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

6. Contact Us

6.1. If you have any questions or concerns about our returns and exchanges policy, please don't hesitate to contact us.

Contact Information

Email: info@ariessolutions.io

Address: 240 S. State Street, Westerville, OH 43081

Our customer service team is available Monday through Friday, from 9:00 AM to 5:00 PM, to assist you with any inquiries you may have.

Thank you for choosing Aries Solutions for Aries' branded gear!

Last updated: 2024. 3. 7